I am sad to state I'm unhappy in American Airline’s handling of this subject. We never acquired our bags right up until late from the day on March 13th. To include insult to injury we were charged $twenty five for every bag by American Airways for our return flight house Regardless that we didn’t pay back to examine our baggage on just how into the Virgin Islands.
I was on maintain for about forty minutes, with standard ‘updates’ from a supervisor named Tony…who was contacting some unknown Office to check on the 2nd, lacking voucher….when…yes,, I had been Slice off! I termed back…only to become explained to the wait around could be eighteen-25 minutes. I’m even now waiting around on this simply call again. This excursion would be the excursion of the life span for my partner, a wounded veteran and most cancers survivor.
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.Stephanie,a supervisor was quite impolite and the opposite agent told me ifI wished to go t oMonterey previously I should have a taxi.the agent did not gave me the seats that Unique assistant experienced supplied me thanks to my incapacity Ifound soon after my 3rd endeavor Darlene
I'm emailing this comment to you to make sure that AA may possibly improved have the ability to persuade workers for being much more courteous when matters go Erroneous.Client service will make such a change for the people using your service.
I'm writing to express my disappointment with my latest vacation. I created arrangements through American Airways making sure that I could use my points and I had been happy with that. I bought a great value. On account of an unforeseen and unlucky stability breach at Albany Airport my flight to Norfolk was delayed two hrs. We rebooked to Newport News in lieu of Norfolk to have there at a decent hour. Our baggage even so went to Norfolk. We rented a car or truck and picked our luggage.About the return flight and checked our luggage and afterwards received an electronic mail from YOU telling us of the hold off and determined by the information YOU presented we rebooked to some later flight.
On April 15th, 2013 I obtained a sign in the mail from you and was particularly upset when I opened the envelope to see the Check out published out was somewhere around one/4th the amount I'd at first submitted for reimbursement.
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The flight crew automatixallu created me Examine my bag Though thier were numerous open overhead bins. See connected flight info. It will be pleasant if they crew did click for info bot saw it wasnt thier fault and dont blame them.
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I've always been a faithful shopper to AA and don't believe any of the clients really should be handled In this particular way!
Charlestown to Akron worst boarding experience ever. Gate 38 b. A greyhound bus terminal is best run. Good luck on the new Professions
after a delayed flight from Detroit for the reason that there wasn’t a functioning PA method( which we have been advised was FAA necessary). We reloaded on exactly the same plane and flew to Dallas above two hrs later. ( the flight attendants needed to stroll the ailes to talk). our flight was to depart at 600am. we finally still left at 1145am. Upon arriving in Dallas we were being rushed to our following gate for Denver. On arriving in Denver late afternoon, we had no baggage. We were informed It could be on among the upcoming 3 flights from Dallas.
My first and past time and energy to fly with American Airlines: I am a bigger woman And that i compensated added for seats on two of my flights making sure that I would not be considered a stress to other travellers. Why I don’t know there was very little distinctive about them. My very last flight to my vacation spot was cancelled and I didn't uncover until I was on my way to the gate. They made an effort to rout me to a different airport with little expertise in one other airport. After a four hour delay I arrived at my location.