I recognize that it may be a while prior to USAIR and American software package will likely be synched. But, there is not any reason for your agents to become so disconnected.
I had been lucky enough for being on board American Airlines Flight #32 (LAX – JFK) on labor working day….my husband And that i had been seated separately…we experienced a Loss of life inside the family and have been intending to nyc for your funeral…….
I understand how really hard airline workforce function. I have already been a Recurrent flyer Considering that the The us West days. I am the 1st to deliver the “work effectively accomplished†Discount coupons to attendants on flights, and, I treat All people with utmost regard.
Customers could also American Airlines buyer service with the email shown below: . We gained an automatic reaction in just a couple of minutes, although the correspondence didn't handle our concern.
It’s appealing to me that it has arrive at this avenue. I have finished a large amount of investigation On line to try to discover an Electronic mail Handle that would drop by the corporation directly.
Flight from Ft Lauderdale at 5pm connecting to Charlotte NC at 6:30pm. The 1st flight still left 45 minutes late generating us overlook our connecting flight to Harrisburg, Pa. Explained to the following flight would be at midnight so we wait around till then (I am with my disabled 84 calendar year outdated mother) At midnight we've been explained to the flight was cancelled, there have been no inns obtainable and the following flight was 12 the next day.
I've also written about my luggage being scraped up and destroyed…. I sense as though I am owing some payment, as well as a refund of $50 for my journey…. I am a affected individual lady, but I do hope an individual contacts me before long about this….
I'm able to’t state that much for that airport personnel in Denver.My AA flight was delayed leaving Ohare and by the point I received to Denver, the Frontier aircraft to which I had been booked by Orbitz had still left And that i skipped my flight.
Luis don't just received us on a flight but update to firstclass. This was an enormous address for us. The flight number was AA2386 in the event I spelled Luis’s previous name Completely wrong.
My look at more info wife And that i desire to praise our flight attendant whose title was Rhonda. It's been many years due to the fact we are addressed so royally by a flight attendant. Right now, most flight attendants “do their occupation’, but putting forth no extra hard work. Rhonda radiated with her like for her occupation and her satisfaction in American Airways. I assume she is among your senior flight attendants, Incidentally she offered herself. We want so that you can Make contact with Rhonda and praise her for currently being this kind of an really exceptional staff and Remarkable flight attendant.
My Mate of mine booked my mom a reservation from haiti to miami fl I paid out her $300 to purchase me the fares having said that she didn't informed me the flight will probably be scheduling on a nonrevenue flight it absolutely was a ridicullus second for all of us, quesion I have In the event the seat is not really assurance why did she took the money from me
We are already frequent flyer buyers for more than thirty several years, and among the list of points of interest for us to continue using your services are the perks you provide to us and the good service We've normally had in a lot of trips with AA. On Jan 29 2015, I known as AA en Español to produce preparations and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A pleasant Girl Ana Maria helped me with all the paper do the job and I did buy all the extra expenditures with my City Bank card foe my husband and myself and Ana Maria explained to me that I will acquire confirmation on my e mail, and gave me about the mobile phone our two locator records. Properly, today After i termed yet again for the reason that we didn't get the data on my email, we have been knowledgeable to our shock that only my spouse experienced reservation and there was very little on history for myself!
Eventually we obtained all of our baggage and naturally considered one of my bags was not there. As predicted it had been shed, my sons automobile seat was missing. The exact same ladies that had lied previously explained that it needed to be there, scanned in.
I also prefer to touch upon the wonderful service AA features into the handicapped. I'm eighty four yrs outdated and now require wheelchair assistance to obtain all-around inside the airports. I had been shocked and delighted with the support I acquired, in addition to at the attitudes of your folks who assisted me Along with the wheelchair help, and in addition the drivers from the handicap carts in Charlotte airport. They were being all so helpful and very friendly too.